Important Wire Processing Notification

The upcoming holiday season and staff vacations can add stress to credit union wire operations at this time of year. Reduced staff and backups take on increased responsibilities. Additionally, most critical functions require multiple authorizations, which means more than one person is needed to complete the task. Taking steps to have sufficient, trained staff availability ensures successful ongoing operations.

Catalyst encourages credit union administrators to review critical operations, including TranZact users and user authorities:

• Set up additional users in TranZact, if necessary
• Review user authorities in TranZact to ensure proper access for specific tasks
• Request tokens from Catalyst for new TranZact users
• Train backup staff on procedures, with increased emphasis on security

These steps will help ensure your members' requests are processed without delay.

For assistance with the tasks above, contact the Wire Services Team.