Surveys
Satisfaction Surveys
Catalyst Strategic Solutions conducts an Annual Satisfaction Survey using a rigorous Net Promoter Score (NPS) methodology. NPS is calculated by subtracting the total weight of the lowest six ratings from the two highest ratings categories – an approach designed to convey the percent of respondents who are not just highly satisfied, but who would be most likely to go out of their way to recommend Catalyst Strategic Solutions to their peers. The results are presented below:
Advisory SurveyALM Survey
"Catalyst" is a brand name for the financial services business conducted by Catalyst Corporate Federal Credit Union ("Catalyst"), both directly and through its subsidiaries, including CUSOURCE, LLC, d/b/a Catalyst Strategic Solutions ("CSS"). Balance sheet management services and asset liability management services are offered through CSS, a SEC registered investment adviser. CSS is a separate entity from Catalyst and all investment decisions are made independently by CSS employees. Neither Catalyst nor CSS provide its clients with legal, tax or accounting advice.