Service Support

Operational Deadlines

ACH

• ACH Same-Day release – 3:00 p.m. Central Time
• ACH returns via CatalystPay – 6:30 p.m. Central Time
• ACH origination file release – 6:30 p.m. Central Time
• See all ACH Deadlines here

Credit

• Advantage Line of Credit advance – 4 p.m. Central Time
• Standard/Performance Line of Credit advance – same as TranZact™ and Member Services

Deposit Processing

• Image Clear file submission deadline – 11:30 p.m. Central Time
• TranzCapture
  • Extracts begin at 5:30 p.m. Central Time (ability to delete not guaranteed after extracts begin)
  • Submission for same day credit deadline – 11:30 p.m. Central Time

Investments

• Performance Tiered Account funds transfers – 4:30 p.m. Central Time

Share Drafts

• Return item notification – 5 p.m. Central Time
• Return notification delete via fax – 5 p.m. Central Time

Wire Transfer

• International outgoing wire – 3 p.m. Central Time
• Domestic outgoing wire – 4 p.m. Central Time
• Western Union transfer – 5:30 p.m. Central Time
• Incoming wire (same day posting) – 5:30 p.m. Central Time

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